Senior System Manager, Data and IT - Workday

  • Full-time
  • Hiring Start Time: Immediate Start (Home Office)
  • HO Team: Information Technology and Data Management

Company Description

Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve technology operations and systems. We are seeking a skilled Sr. System Manager with experience in ongoing management of Workday and management of data housed in the system. This role will act as a domain expert on our ERP projects and collaborate with all levels of the Talent, Accounting, Finance, IT, and school-based teams and will oversee the planning, prioritization, and execution of the Workday roadmap.

Team Management:

  • This position directly manages up to 4 FTE across multiple levels and indirectly has oversight of Workday related work for up to 5 FTE in Financial and Talent teams.
  • Oversees and ensures that Workday system management is efficiently and effectively driven across Uncommon.
  • Provide a clear vision and objectives for the Workday Team and its role within Uncommon.
  • Guide and review team member work product (e.g. product roadmaps, product documentation, product backlogs, change requests).
  • Support the team members' individual growth within Uncommon and the K-12 Data and technology space
  • Lead problem-solving for the team: identify trends and difficulties with our systems and lead ongoing efforts for system and process improvements that make progress toward the long-term vision of IT at Uncommon.
  • Train team members in System Management and IT standard processes.

Leadership:

  • Provides leadership and direction for enterprise systems management team
  • Lead and coordinate deployment activities with Information Technology teams and business areas and/or service providers, to ensure system compatibility and cross-department requirements are met
  • Assist in the preparation of presentations to the senior leadership in the organization
  • Collaborate with the D&IT Leadership Team to drive team and org-wide initiatives.

Program Management:

  • Collaborate with System Managers across the Home Office and D&IT to design and maintain a technology ecosystem that takes full advantage of the features available in Workday and collectively follows the IT change request process
  • Work closely with Talent, Finance, and Operations team leaders to identify and implement methods for improving current processes, promoting process standardization, efficiency and standard methodologies within the bounds of the system.
  • Lead the software update process (test updates, communicate the impact of changes, update documentation, and processes)
  • Responsible for application integration with 3rd parties applications, including reporting/business intelligence systems and payroll.
  • Propose system design/enhancements based on problems and product requirements
  • Identify standard methodologies and process improvements, and ensure these are being used and documented

System Management:

  • Works with IT Operations leaders and architects to ensure the integrity and acceptable architecture and performance of the systems.
  • Maintain the current systems infrastructure and lead the future implementation and maintenance of ERP system solutions based on strategic and functional needs.
  • Management of the overall systems design, architecture, deployment, support, and life-cycle management activities, methodology, and processes.
  • Collaborate with IT team members to ensure that processes are in place to achieve unified technical architecture and technology across all systems and regions.

Vendor Management:

  • Lead renewal and payment of yearly contracts
  • Establish relationships with vendors, act as liaison between vendor and Uncommon on any projects, and own school-level issues & difficult conversations.

Compliance:

  • Partner with both internal team members and the vendor to ensure that all data is maintained in a manner that is compliant with both industry standards and relevant laws or regulations in regard to data security and privacy.

Qualifications

Education Requirements:

  • Bachelor's Degree required (Computer Science, Information Systems, Business, or equivalent subject preferred)

Experience Requirements:

  • 5-6 years of directly related experience
  • 3 + years of working experience leading complex, medium to large-scale systems projects with a business and technology focus
  • 5 +years of experience in an enterprise systems management role, 
  • 3 +years of design, implementation and management experience with ERP systems. Thorough understanding of the ERP functional and technical landscapes, that includes the integration of Financials with other areas of the enterprise
  • 4 + years managing technical staff of 3 or more
  • 3 years of Workday HCM and Financials system management experience

Additional Information

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.

Compensation for this position:  Candidates who meet all job description requirements will likely receive an offer of $143,700. The starting compensation for this role is between $127,800 to $159,700.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools.  To receive an offer at the top of the range, candidates will need significant experience beyond the job description requirements.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

Other Benefits:

  • 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
  • Extensive, best-in-class training and development  
  • Choice of 3 comprehensive health insurance plans
  • Pre-tax flexible spending and health saving accounts
  • Financial planning & wellness
    • 403(b) retirement savings program + employer match
    • 529 college savings program
    • Public Service Loan Forgiveness application assistance
    • Financial  planning tools and assistance
  • Dependent Care FSA, back up childcare and daycare discounts, pet care insurance
  • Paid leave of absence 
    • Fully paid parental leave
    • Fully paid medical leave
    • Additional paid Short Term and Long Term Disability insurance 
  • Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].